Business internet Melbourne — NBN & corporate fibre up to 1Gbps
Business internet in Melbourne: NBN and corporate fibre up to 1Gbps, static IP on every plan, 4G/5G failover and one local team for IT, phones and internet.
If the line drops, you keep working
Your office runs on its NBN connection. If that link goes down, our SD-WAN router switches to 4G/5G in seconds — calls, cloud apps and your team carry on. No scramble for the phones while you wait for the NBN to come back.
Business internet in Melbourne
Key IT provides business internet in Melbourne: business-grade NBN and corporate fibre up to 1Gbps, a static IP on every plan, and 4G/5G failover so an outage on one link does not stop the business. The same security-certified team that looks after your IT and phones supports it, so there is one number to call when something drops.
For a business, the internet is not a utility you notice only when the bill arrives. Microsoft 365, cloud apps, phone calls, payments and remote access to the office all ride on it.
What does Key IT's business internet include?
Business-grade NBN
Connectivity with business-level support, not a consumer plan.
Corporate fibre
High-speed, low-latency fibre up to 1Gbps via Telstra, AAPT and Optus, ideal for video, cloud and data-heavy work.
Static IP
Included as standard on all plans, essential for VPNs, remote access and hosted services.
Failover
Secondary connections (including 4G/5G) so you stay online if the primary link drops.
What's the difference between business NBN and home NBN?
Both run on the same national NBN network; the difference is what comes with the connection. Key IT's business NBN plans for Melbourne offices add what a home plan leaves out: a static IP address and business-level support and fault handling. Home plans are built for browsing and streaming, usually with a changing IP address and a consumer support queue.
Corporate fibre goes a step further, with the higher speeds and lower latency that suit offices running cloud desktops, large file transfers or many video calls at once. We look at your headcount and cloud use first, then recommend business NBN, corporate fibre or a mix across sites.
Why get business internet from your IT provider?
It means one call and one owner when the connection drops, instead of the telco, the phone company and the IT company each pointing at the other. When your systems are in the cloud, your internet is your business. Pair it with our phone systems or Microsoft Teams Voice so your calls run over the same supported connection.
The line is only half the picture: a fast connection still feels slow over patchy Wi-Fi or an ageing firewall. For office moves, fit-outs and upgrades we also handle business network setup in Melbourne, with segmented Wi-Fi, a business-grade firewall connected to Key IT's 24/7 SOC service, and a labelled patch panel with documentation you keep.
Frequently asked questions
What internet speed does my business need?
It depends on staff numbers and how much you rely on cloud and video. We assess your usage and recommend the right speed and connection type rather than overselling.
Is business NBN worth it for a small business?
Usually, yes. A business plan adds a static IP and business-level support, and once your phones, Microsoft 365 and payments run over the internet, an outage stops the whole business, not just web browsing. If you cannot afford to be offline at all, add 4G/5G failover.
Do your business internet plans include a static IP?
Yes. A static IP address is included as standard on every Key IT plan. You need one for a business VPN, remote access to office systems, hosted services and many firewall and phone setups. An internet-facing VPN also needs prompt patching and multi-factor authentication; see how attackers have broken in through firewall VPNs.
What is internet failover and do I need it?
Failover is a secondary connection, often 4G/5G, that takes over automatically if your primary NBN or fibre link fails, so calls, cloud apps and staff keep working while the main line is fixed. If downtime costs you money — which it does for most businesses — failover is worth it, and it belongs in any business continuity plan.
Can you provide corporate fibre?
Yes, up to 1Gbps via Telstra, AAPT and Optus, depending on availability at your address.
Who do I call if the internet goes down?
Call Key IT on 1300 053 948. Our helpdesk runs Mon–Fri 8am–5pm, and on-call engineers pick up urgent after-hours issues for managed clients. We work out whether it is the line, the router or the office network, and raise any carrier fault ourselves rather than leaving you in a telco queue. Clients can also use client support.
Can you support multiple sites?
Yes. We provide and connect internet across multiple business sites with consistent support.
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