Meet the Key IT team — Melbourne's local IT & security experts
Meet the engineers and advisors behind Key IT. Melbourne-based IT and cybersecurity specialists with Microsoft, Cisco, and security certifications.
The people behind Key IT
Melbourne-based, security-certified engineers — the team that answers your call and watches your systems around the clock.
Elias Koziris
Owns Key IT and works hands-on as a technician — he sets the security-first direction and still rolls up his sleeves on the hard problems.
Peter Fotias
Handles day-to-day support, troubleshooting and onsite work — one of the engineers who keeps client systems running across Melbourne.
Sam Triantis
Helps Melbourne businesses scope the right IT and security setup, and is usually your first point of contact for new work.
James
Leads threat detection and response from our in-house SOC, and drives Essential Eight and security-uplift work for clients.
Lisa
Looks after accounts and billing — the friendly voice behind your invoices and account queries.
Meet the Key IT team
When you call Key IT, you reach Melbourne-based engineers who know your business — not an offshore queue. Every member of our team is security-certified, so whoever picks up your ticket understands security, not just IT. These are the people behind the SOC, the helpdesk and the strategy.
Every engineer, security-certified
This is not a slogan. Security training and certification are a condition of the job here — you will never be handed a junior who has not been security-trained. Across the team we hold Microsoft, security and networking certifications including Security+, Microsoft SC-200, SC-300 and AZ-500, and CCNA Security, kept current as the platforms we manage evolve.
Frequently asked questions
Are Key IT's engineers based in Melbourne?
Yes. Our team is Melbourne-based, working from our Greensborough headquarters. There is no offshore support desk.
Are your staff security-certified?
Yes. Security certification is a condition of working here, so every engineer is security-trained — not just the dedicated security team.
Will I deal with the same people each time?
You work with a consistent team that knows your environment, supported by documentation so any engineer can help with full context.
What certifications does your team hold?
Across the team, Microsoft, security and networking certifications including Security+, SC-200/300, AZ-500 and CCNA Security, among others.
Can I meet the team before signing up?
Yes. The free IT & Cyber Security Review is a chance to meet the people who would support your business.
Who runs your Security Operations Centre?
Our own Melbourne-based security analysts — the SOC is in-house, not outsourced.
What our clients say
Imported from our Google reviews — real Melbourne businesses we look after, in their own words.
Read & review us on Google →Key IT are computer wizards who have become an important resource for the smooth running of our businesses. They are reliable, a pleasure to deal with and always willing to solve any technical emergency we may confront, whether it requires an on-site visit or via phone support. We highly value their work and recommend them unreservedly!
The team at Key IT have been extremely helpful to our organisation right from the beginning. They have left no stone unturned in their quest to fulfil all our IT needs — including reorganising our IT infrastructure, setting up our network and phone systems, and migrating us to Azure — and are always there to help us when needed. Their knowledge is second to none. Without the team our business would have been in turmoil.
I have always found the team at Key IT to be fast, knowledgeable and professional. We run a number of different businesses from the one server, and my office staff often need assistance solving varied issues. Key IT always comes to the rescue and gets us back on track in a timely fashion. I would have no hesitation recommending the team.
We couldn't be happier that Key IT's expert IT skills popped into our lives here at Premium Capital Finance. Their sheer professionalism is second to none, whether it's their accessibility over the phone or dropping into our office on site — they always do an exceptional job. Would recommend to anyone who needs a reliable, knowledgeable IT expert.
Thank you to the Key IT team. You have always been available, knowledgeable and ready to help with all our IT needs and issues — from expert advice and troubleshooting to hardware. We don't have the time or capability to do it ourselves, and are comfortable knowing you're just a phone call away. You consistently meet all our needs for timely service, quality workmanship, expert advice and competitive pricing. We highly recommend Key IT and their team.
150+ Melbourne organisations, looked after every day
From manufacturing and healthcare to finance, body corporate and professional services — a few of the businesses whose IT and security we run every day.
Book your free IT & Cyber Security Review
See exactly where your IT and security stand, and what to fix first. No jargon, no obligation.