Key IT news — IT insights for Melbourne business
IT insights for Melbourne business owners in plain English: managed IT costs, cybersecurity, Microsoft 365 and AI, each by a named member of the Key IT team.
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Cloud phone system buyer's guide
Cloud phone system for small business: compare Teams Phone, 3CX and hosted PBX, keep your numbers, and get 000 calls…
What does a virtual CIO do?
A virtual CIO owns your IT roadmap, budget, risk register and suppliers.
Offshore staffing data security
Offshore staffing data security for Australian businesses: your APP 8 and APP 11 duties, the controls that keep…
Pen test vs vulnerability scan
Penetration test vs vulnerability scan: what each finds and misses, how often ASD expects scans, what insurers ask, and…
ASD Essentials replaces the Essential Eight
ASD Essentials, released 15 Oct 2026, will replace the Essential Eight.
Secure Boot certificate expiry
Secure Boot certificate expiry 2026: Windows Production PCA 2011 lapses on 19 October.
SPF, DKIM and DMARC explained
SPF, DKIM and DMARC explained in plain English: stop scammers sending email as your business, keep invoices out of…
Privacy Act reforms 2026
Privacy Act reforms 2026 explained: the draft Bill's 72-hour breach reporting, processor rules and data destruction…
SMS Sender ID Register explained
SMS Sender ID Register explained: why branded texts and appointment reminders now show ‘Unverified’, who has to…
Windows Server 2016 end of support
Windows Server 2016 end of support hits 13 January 2027 in Australia.
Small business websites hacked: ASD 2026 warnings
Small business website hacked in Australia? ASD's 2026 alerts flag webshells planted via plugins and fake CAPTCHAs on…
M365 account hacked: first-hour checklist
Microsoft 365 account hacked or clicked a phishing link? The first-hour checklist, the hidden inbox rules to check, and…
Device code phishing
Device code phishing gets past MFA and even passkeys in Microsoft 365.
EDR vs MDR vs XDR vs SIEM vs SOC
EDR vs MDR vs XDR vs SIEM vs SOC in one table: what each one is, who watches it, and which a 10, 30 or 80-person…
Microsoft 365 price rise 2026
Microsoft 365 price increase 2026: Basic, Standard and E3 rose on 1 July while Business Premium held at US$22.
AML/CTF tranche 2: the IT side
AML/CTF tranche 2 IT security for accountants, agents and lawyers: where KYC ID copies hide, the Privacy Act's new…
SMB1001 vs Essential Eight
SMB1001 vs Essential Eight vs the new ASD Essentials: who publishes each, which you can certify, who is asking…
Is Microsoft Defender enough?
Is Microsoft Defender enough for business? Compare Defender for Business vs Defender for Endpoint with Microsoft's own…
Office 2021 end of support
Office 2021 end of support hit on 13 October 2026 with no extended updates.
File server to SharePoint checklist
File server to SharePoint migration in 7 steps: long paths, permissions, sync and Migration Manager, with Microsoft's…
Scams Prevention Framework for small business
Scams Prevention Framework for small business: from 31 March 2027 banks must act on scams and AFCA hears complaints.
MSP vs MSSP: which do you need?
MSP vs MSSP: an MSP keeps your IT running; an MSSP watches for attacks 24/7.
Local vs national IT support
Local IT support vs a national provider: what each really gives a Melbourne business, 4 questions to test any 'local'…
The meter effect: included vs ad-hoc support
Included IT support vs ad-hoc comes down to behaviour: when every call costs money, staff sit on small faults and stop…
Security questionnaires, decoded
Security questionnaire for your small business? The ten questions clients, tenders and cyber insurers ask, decoded…
The computers you forgot you own
IoT device security for business: printers, CCTV and door controllers are computers nobody patches.
Early intel: finding holes before attackers
Threat intelligence meets vulnerability management: how Key IT uses 24/7 SOC monitoring to catch newly exploited flaws…
Windows 10 to 11: the four-week plan
A four-week Windows 10 to 11 migration checklist for business: count every PC, then upgrade, replace, retire or renew…
Your supplier's breach is your problem
Third-party data breach in Australia: Quest's supplier breach hit nearly 2 million customers.
Microsoft's September tenant changes
Microsoft 365 September 2026 changes: 100GB Business mailboxes, Teams external chat limits, Defender via Microsoft…
IT support for law firms: the guide
IT support for law firms explained: practice software, trust-account security, compliance evidence, typical per-user…
The $18M SME cyber leg-up
Government cyber support for small business: a free Cyber Health Check and one-on-one IDCARE help.
Ransomware hits Australian construction
Ransomware hit an Australian construction consultancy in August 2026.
Windows 10 ESU: free vs paid
Windows 10 ESU explained: free for home PCs until October 2027, but business PCs pay US$61 each for year one, doubling…
Copilot's August 2026 update
Microsoft Copilot's August 2026 update adds Claude model choice, Cowork workflows and Notebooks for all.
Passkeys for business
Passkeys for business make phished passwords and relayed MFA codes useless, and every Microsoft 365 business plan…
Windows 10's second deadline
The Windows 10 ESU deadline passed on 13 October 2026. What changed for business, year two's cost (about US$122 a…
AI browser agents: the new shadow IT
Staff are handing AI agents their logins, inboxes and clipboards.
What a cyber incident costs an SMB
A cyber attack costs a small Australian business $56,600 on average, up 14% (ASD 2024–25).
Automated decisions & your privacy policy
New Privacy Act rules from 10 December 2026 make businesses disclose automated decision-making.
Cyber insurance renewal checklist
Cyber insurance renewal checklist for 2026: the six controls Australian insurers check, the evidence to have ready, and…
Ransomware reporting now has teeth
Australia's 72-hour ransomware payment reporting rule moved from education to enforcement in 2026.
Australia's new privacy tort
Australia's statutory privacy tort lets people sue any business, however small, over a serious invasion of privacy.
Anatomy of a payment-redirection scam
Payment redirection scams explained: how criminals swap a supplier's bank details via a hacked inbox, the six stages…
SearchLeak: the one-click Microsoft 365 Copilot flaw
SearchLeak (CVE-2026-42824) was a one-click Microsoft 365 Copilot vulnerability that could leak emails, files and MFA…
Australia's 72-hour ransomware reporting rule
Ransomware payment reporting in Australia: pay a ransom and you have 72 hours to report it to the ASD.
The $25M deepfake phone call
AI voice cloning lets scammers fake your voice to authorise payments.
Why backups alone won't stop ransomware
Double extortion ransomware steals data before encrypting, so backups alone won't save you.
Essential Eight in 2026: who's judging you
Essential Eight in 2026: the controls haven't changed since 2023, but insurers and big clients now want proof of…
Microsoft's 2026 legacy login shutdown
Microsoft 365 legacy authentication is being retired: SMTP AUTH Basic Auth goes off by default in December 2026.
Akira ransomware & SonicWall VPN lesson
Akira ransomware broke in through SonicWall firewall VPNs and locked networks in about an hour.
How much does managed IT cost?
Managed IT in Melbourne costs roughly $100–$200 per user per month.
IT support vs managed IT
IT support vs managed IT in plain English: how break-fix, managed and co-managed IT differ on cost, risk and cover, and…
How to choose an MSP in Melbourne
How to choose an IT provider in Melbourne: 10 questions to ask any MSP on security, 24/7 SOC, lock-in contracts…
Managed IT vs in-house IT
Managed IT vs in-house IT: for most Melbourne SMBs under 75 staff, managed or co-managed IT gives more cover for less.
Microsoft 365 plans compared
Microsoft 365 Business Basic vs Standard vs Premium compared: what each plan includes, the security Standard leaves…
Windows 10 end of life
Windows 10 end of life was 14 October 2025, and business ESU year one ended 13 October 2026.
8 Microsoft 365 time-savers
Microsoft 365 tips that save real time: Outlook rules, scheduled send, pinned Teams channels, version history and MFA.
What is an AI MSP?
What is an AI MSP? Managed AI services explained in plain English: strategy, automation, Copilot, governance and why…
Is Microsoft Copilot worth it?
Is Microsoft Copilot worth it? Yes, if you run Microsoft 365 with tidy permissions.
Microsoft Copilot Cowork
Microsoft Copilot Cowork plans and does multi-step work in Microsoft 365, with your approval.
Shadow AI: the hidden risk
Shadow AI is staff using unapproved AI tools like ChatGPT with company data.
Could you spot a phishing email?
How to spot a phishing email: the red flags staff miss, real examples (fake Microsoft 365 logins, changed bank details)…
AI-powered phishing
AI phishing makes scam emails flawless, so 'spot the typo' no longer works.
The Essential Eight explained
The Essential Eight explained in plain English: what each of the 8 ACSC controls does, how maturity levels are scored…
Cyber insurance in 2026
Cyber insurance requirements for 2026: the six controls insurers expect, from MFA to tested backups, plus the evidence…
What happens in a ransomware attack
What happens during a ransomware attack, stage by stage: how attackers get in, steal data and lock files, and the…
'Too small to be a target' myth
Are small businesses cyber targets? Yes. ASD puts the average small business cybercrime cost at $56,600.
IT insights for Melbourne business
The Key IT blog is where our Greensborough-based team publishes plain-English IT and cybersecurity insights for Melbourne businesses: what managed IT really costs, how to choose a provider, how to spot a phishing email and what the jargon means. Every article carries a named author from our team, and none of it is fear-selling.
It is also where we explain the IT news that lands on Melbourne business owners' desks, from Microsoft 365 changes and the Windows 10 end-of-support deadlines to new Australian privacy and ransomware-reporting rules and the scams doing the rounds, with what each one means for you and what to do next.
What topics does the Key IT blog cover?
The blog covers six areas of business IT and security. Use the topic and industry filters above to narrow the list to what matters to your business.
Cybersecurity & the Essential Eight
Practical protection explained without the scare tactics, from MFA and passkeys to patching and backups.
Ransomware, scams & phishing
How real attacks on Australian businesses unfold, from payment-redirection emails to deepfake voice calls, and the habits that stop them.
Microsoft 365 & cloud
Getting more from the tools you already pay for, plus the licensing and security changes Microsoft keeps rolling out.
Managed IT
Costs, comparisons and how to choose a provider well.
AI for business
What is useful, what is hype, and how to adopt Copilot and other AI tools safely.
Privacy, compliance & cyber insurance
Australian privacy changes, ransomware-payment reporting and what insurers now ask for at renewal.
Which articles should I read first?
New here? These six articles answer common questions Melbourne business owners ask before they change IT provider or tighten their security.
How much does managed IT cost in Melbourne?
Straight talk on pricing.
IT support vs managed IT
What the difference actually means for you.
Microsoft 365 Business Basic vs Standard vs Premium
Which plan you really need.
How to choose an MSP in Melbourne
The questions to ask before you sign.
The Essential 8, explained for everyday staff
Security without the acronyms.
What is an AI MSP?
And whether your business needs one.
Frequently asked questions
What does Key IT write about?
Practical IT and cybersecurity topics for Melbourne business owners — costs, comparisons, security guidance and AI — in plain English.
Who writes these articles?
Every article is bylined to a named member of the Key IT team: owner and technician Elias Koziris, technician Peter Fotias or business development manager Sam Triantis. Each post shows the author's name and role, and you can read more about all three on our Meet the team page.
How often do you publish?
We add new articles regularly, on the topics our clients raise with us. Every article shows the date it was published, so you can see at a glance how current the advice is.
Can I get help with something I read here?
Yes. Existing Key IT clients can log a ticket through our client support page. Not a client yet? Give us a ring on 1300 053 948 to talk it through, or book a free review.
Do you cover small-business topics specifically?
Yes. Most articles are written for small and medium Melbourne businesses, the kind of firms that come to us for small business IT support, and cover decisions such as managed IT versus in-house staff and what a cyber attack really costs.
Where do I start if I am new to this?
Start with our explainers on managed IT costs and the Essential Eight, then try a free check: a dark web scan looks for your staff's work email addresses in leaked breach data, a phishing simulation demo shows how staff respond to a realistic lure, and our AI readiness self-check shows where you stand before adopting AI.
Where can I get Australian cyber security news and alerts?
For official alerts and advisories, follow the Australian Signals Directorate's Australian Cyber Security Centre at cyber.gov.au, which is also where you report an incident through ReportCyber. The Key IT blog sits alongside that, explaining which alerts and changes matter to a Melbourne small business and what to do about them.
How can I follow Key IT news and new articles?
Subscribe to our RSS feed at keyit.com.au/news/feed.xml. Add it to any feed reader and each new Key IT article appears there as soon as it is published.
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