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Key I.T. is your one-stop shop for all your tech needs. We provide specialist business IT services in Melbourne, including:

• Managed IT
• IT support
• Cloud solutions
• Seamless procurement
• Network solutions
• Internet and phone system communication solutions
• Backup, continuity and disaster recovery
• Security and surveillance.

Effective IT solutions improve business productivity by minimising downtime, boosting collaboration and customer experience, accelerating new employee onboarding, freeing up in-house resources to focus on core business activities and speeding up operations with optimised IT infrastructure to meet your needs. 

Essentially, IT support (also known as tech support) is a service that assists people or companies with computer problems. To put it another way, IT support  helps people realise the full potential of their IT infrastructure.

Simply contact us via phone, email, or go to our contact page to submit a support ticket. Our tech professionals will work to resolve the issue as quickly as possible while keeping you in the loop on progress.

Cloud computing involves accessing services such as data storage, software, databases, and networks over the internet as opposed to an on-premises environment such as a local server or hard drive.

Our team can help you take advantage of the efficiency, cost savings and flexible data storage benefits of cloud computing while minimising security risks.

We certainly can! Our friendly, professional team can assist you with any physical IT infrastructure requirements, such as workstation setups, server installations, and hardware maintenance/repairs.

We sure do! We’re experienced in delivering seamless migrations and optimising your 365 setup, including Exchange Online, SharePoint and Intune configurations.

Whether it’s handling all of your tech or providing a little extra support to your in-house IT team, managed IT services help organisations proactively maintain and manage their technology.

With our fixed-fee managed IT services in Melbourne, you’ll get comprehensive, cost-effective IT support to suit your unique business needs.

Business continuity is how well your organisation can remain up and running online despite unexpected emergencies or disruptions.

Rather than waiting for things to go wrong with your tech, we can help you prepare and plan ahead to boost your business continuity capabilities.

We offer a wide range of backup technologies, including server and workstation backups that can run your server in the cloud in case of an emergency.

Providing business continuity is the cornerstone of our managed backup solutions, which include:

  • secure storage in Australian datacentres
  • scalable retention and archiving that’s compliant with relevant industry standards
  • flexible backup intervals to meet your business requirements.

Managed IT services from an experienced provider such as Key I.T. can benefit your business by:

  • improving productivity
  • minimising downtime
  • strengthening business continuity capability
  • ensuring compliance with data management regulatory requirements
  • reducing risk from cyber security threats
  • improving budgeting with predictable IT costs
  • saving you money by giving you access to a team of knowledgeable IT experts for a fraction of the cost of in-house resources.

Some tech issues can’t be resolved remotely, which is why we offer onsite IT support  for face-to-face troubleshooting.

With our managed IT services packages, you can choose the level of IT support that suits you. Our Premium Plan includes remote IT support, while our Fully Managed Plan includes face-to-face IT support. 

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