Adviser and accounting software
We support and harden the platforms your firm runs — Xplan, Iress, Class Super, Practifi, MYOB, Xero and Reckon — including secure access, integrations and the data protection these systems demand.
Industries we serve
IT support for financial services Melbourne
Specialist IT for Melbourne financial advisers, brokers, and accountants. APRA-aware, ASIC RG 271, Essential 8, compliance reporting. Call 1300 053 948.
Last reviewed June 2026
The tools you already run
We know the software accounting and advice firms run on
Your team shouldn't have to explain their core systems to an IT provider. These are the systems we work alongside — assisting with support, integration and hosting or management — and we know our way around them.
XeroXeroAustralia's leading cloud accounting platform — invoicing, payroll and GST/BAS.
MYOBMYOBLong-established AU accounting & payroll suite (incl. AE/AO practice management).
QuickBooksQuickBooksIntuit's cloud accounting & bookkeeping platform for smaller businesses.
Iress XplanIress XplanAustralia's dominant financial-planning platform — SoAs, modelling, risk and portfolios.
BGL Simple Fund 360BGL Simple Fund 360Leading cloud SMSF administration & compliance platform (270,000+ funds).
Class SuperClass SuperCloud SMSF administration software, the main alternative to BGL.IT support for Melbourne financial services and accounting firms
The email looked exactly like your client's. The bank details had changed. By the time anyone noticed, the settlement money was gone — and so was the client. Business email compromise is now the most common way Melbourne financial firms lose money and clients in a single afternoon. Key IT builds the email defences, payment-verification controls and documented compliance that stop it before it starts — for financial advisers, mortgage brokers, accountants and insurance brokers.
Why finance carries more IT risk
You move money.
A single business email compromise can redirect a client's funds, and the firm wears the loss and the regulatory scrutiny.
You are heavily regulated.
APRA CPS 234 and ASIC RG 271 are not optional. A regulator asking "show me your controls" with no documented answer is an existential problem.
Your data is high value.
Client financial records are among the most valuable targets on the dark web, and the trust that took years to build is gone after one breach.
How Key IT supports financial firms
Payment fraud and BEC defence
Email hardening, impersonation protection, and documented payment-verification controls that defeat the changed-bank-details scam, plus monitoring that detects a compromised mailbox before it is used for fraud.
Documented compliance
We align your environment to APRA CPS 234, ASIC RG 271, the Privacy Act and the Essential Eight, and produce audit-ready evidence — so when a regulator or licensee asks, you have an answer. See cybersecurity for financial services.
Continuity and backup
Immutable, tested backups of client data and advice records, with recovery objectives documented so you know exactly how fast you can be back online.
Meeting the security bar regulators and insurers now set
If you handle client money or financial data, the expectations on you have tightened. APRA's CPS 234 standard pushed strong authentication, log monitoring and SIEM-style detection from advice to action across the financial sector, and ASIC has made clear it expects AFSL holders to manage cyber risk as a core obligation. Cyber and professional-indemnity insurers now ask for proof of these controls before they will cover or renew you — and clients increasingly ask too. The good news is that the building blocks are clear and achievable: putting them in place protects sensitive financial records, keeps you audit-ready, and lets you answer an insurer or auditor with confidence rather than guesswork.
Multi-factor authentication (2FA)
on every login and device, including privileged and remote access.
A business password manager
so every account has a strong, unique password.
A SIEM service
centralising your logs and alerts, monitored by our in-house 24/7 SOC so threats are caught fast.
Encryption of client financial data
in transit and at rest.
Audit-ready logging
that gives you a clear record for insurers, auditors and regulators.
Why security-first matters most in finance
In a sector where a single fraudulent transfer can exceed a year's IT budget, prevention is not a cost — it is insurance you can actually rely on. Our in-house SOC, security-certified team and local accountability mean the people protecting your clients' money are answerable to you.
The financial software we support
We support and secure the platforms financial firms run their advice and accounting on — Xplan, Iress, Class Super, Practifi and BGL on the advice side; MYOB, Xero and Reckon on the accounting side — along with the integrations between them and the documents they generate. Securing access to these systems matters as much as keeping them running: they hold the client data and the transaction information attackers most want. We configure them with strong authentication, control who can reach them, and ensure the data inside is backed up immutably.
The compliance obligations we help you meet
Financial services is among the most heavily regulated sectors in Australia, and information security is now explicitly part of that load:
APRA CPS 234
for APRA-regulated entities, a requirement to maintain and be able to demonstrate information-security capability and controls.
ASIC RG 271 and cyber-resilience expectations
operational resilience and the handling of client data and complaints.
Privacy Act and the Notifiable Data Breaches scheme
protection of client information and mandatory reporting of eligible breaches.
AFSL obligations
adequate risk management, which now squarely includes cyber risk.
We align your environment to these and maintain audit-ready evidence, so a regulator, licensee or insurer asking "show me your controls" is met with an answer, not a scramble.
Why generic IT support fails financial firms
The threats that cost financial firms most — payment-redirection fraud, account takeover, a regulator finding undocumented controls — sit precisely where general IT support does not look. A provider focused only on keeping computers working will not harden your email against impersonation, will not monitor for the quiet account compromise that precedes fraud, and will not produce the compliance evidence you need. In a sector where one fraudulent transfer can exceed a year's IT budget, security-first, finance-aware IT is not a luxury — it is risk management.
A realistic scenario
An adviser's assistant receives an email, apparently from a client, asking to update the bank account for an upcoming withdrawal and process it urgently. The email is convincing — the attacker has been reading the real client's compromised mailbox for a fortnight and copied the tone exactly. Without controls, the funds go to the attacker. With the controls we implement — mailbox monitoring that should have flagged the original compromise, plus a firm rule that no payment detail changes without verbal verification on a known number — the request is checked, the fraud is exposed, and the client's money is safe.
FAQ
Frequently asked questions
What is business email compromise and why does it target finance firms?
Business email compromise (BEC) is when an attacker gains access to or convincingly impersonates a legitimate email account to redirect a payment — typically by changing bank details on an invoice or settlement. Finance firms are prime targets because they routinely authorise large transfers, so a single successful scam pays off enormously for the attacker.
Do you understand APRA CPS 234 and ASIC RG 271?
Yes. We align your information-security controls with CPS 234 and the operational and cyber-resilience expectations behind RG 271, and we maintain the documentation needed to demonstrate compliance to regulators, licensees and auditors.
Which financial software do you support?
Xplan, Iress, Class Super, Practifi, BGL, MYOB, Xero and Reckon are all common in the firms we support. We secure access to them and protect the data they hold.
How do you stop payment-redirection fraud?
With a combination of technical controls — email authentication, impersonation protection, MFA and mailbox monitoring — and process controls such as out-of-band verification of any change to payment details. Technology and process together are what actually stop it.
Can you provide evidence of our security for an audit or licensee review?
Yes. We produce Essential Eight maturity reporting and control documentation suitable for audits, AFSL obligations and insurer questionnaires.
We are a small accounting practice — is this overkill?
No. Smaller practices are targeted precisely because attackers expect weaker defences, and the financial and reputational cost of a single incident is proportionally larger. The controls scale to your size and budget.
Keep exploring
Services we bring to Finance & accounting
Google reviews
What our clients say
Imported from our Google reviews — real Melbourne businesses we look after, in their own words.
Read & review us on Google →Key IT are computer wizards who have become an important resource for the smooth running of our businesses. They are reliable, a pleasure to deal with and always willing to solve any technical emergency we may confront, whether it requires an on-site visit or via phone support. We highly value their work and recommend them unreservedly!
The team at Key IT have been extremely helpful to our organisation right from the beginning. They have left no stone unturned in their quest to fulfil all our IT needs — including reorganising our IT infrastructure, setting up our network and phone systems, and migrating us to Azure — and are always there to help us when needed. Their knowledge is second to none. Without the team our business would have been in turmoil.
I have always found the team at Key IT to be fast, knowledgeable and professional. We run a number of different businesses from the one server, and my office staff often need assistance solving varied issues. Key IT always comes to the rescue and gets us back on track in a timely fashion. I would have no hesitation recommending the team.
We couldn't be happier that Key IT's expert IT skills popped into our lives here at Premium Capital Finance. Their sheer professionalism is second to none, whether it's their accessibility over the phone or dropping into our office on site — they always do an exceptional job. Would recommend to anyone who needs a reliable, knowledgeable IT expert.
Thank you to the Key IT team. You have always been available, knowledgeable and ready to help with all our IT needs and issues — from expert advice and troubleshooting to hardware. We don't have the time or capability to do it ourselves, and are comfortable knowing you're just a phone call away. You consistently meet all our needs for timely service, quality workmanship, expert advice and competitive pricing. We highly recommend Key IT and their team.
Proof, not promises
150+ Melbourne organisations, looked after every day
From manufacturing and healthcare to finance, body corporate and professional services — a few of the businesses whose IT and security we run every day.
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