IT support for Melbourne consultants, agencies, engineering, and advisory firms. Microsoft 365, document management, mobile workforce, client data security.
Your team shouldn't have to explain their core systems to an IT provider. These are the systems we work alongside — assisting with support, integration and hosting or management — and we know our way around them.
XeroXeroAustralia's leading cloud accounting platform — invoicing, payroll and GST/BAS.
WorkflowMaxWorkflowMaxJob, time-tracking, quoting & invoicing for time-billing firms; integrates with Xero.
HubSpotHubSpotCRM and sales/marketing platform for managing leads, pipeline and clients.
SalesforceSalesforceThe enterprise CRM standard for tracking clients, pipeline and engagements.
monday.commonday.comVisual project & work-management platform (Australian data centre).
DeltekDeltekProject-based ERP for architecture, engineering & agency firms — project accounting and delivery.You do not sell products. You sell hours. So when the system goes down for a morning, that is not an inconvenience — it is revenue you can never bill again. And because your whole business runs through email and client documents, one compromised account exposes every relationship you have built. Key IT keeps professional-services firms billing, secure, and able to work from anywhere — for consultants, agencies, recruiters, engineers and architects.
For a firm that sells time, a morning offline is money that never comes back.
A compromised email account exposes every client relationship at once, and in a referral business that is reputational damage that compounds.
Mobile, multi-device consultants are a security risk without proper identity controls.
We set up and secure Microsoft 365, Teams and SharePoint around how your firm actually works — client engagements, document collaboration and version control — so the tools speed the work up rather than getting in the way. See Microsoft 365 services.
Conditional access and mobile device management so staff can work from a client site, home or the road without leaving the door open. Lose a laptop and the data is protected, not exposed.
Access controls, document-management security and monitoring so confidential client work stays confidential — supported by platforms like SharePoint and NetDocuments.
A virtual CIO to plan IT as you grow, so technology supports expansion instead of constraining it.
We keep professional-services firms productive and secure with a local helpdesk that responds fast, security built into every account, and the Microsoft 365 depth your collaboration depends on. No offshore desk, no lock-in contract.
Professional-services firms live in Microsoft 365 — Outlook, Teams, SharePoint and OneDrive — alongside a CRM and a document or project system. We set these up around how your firm actually delivers work: client folders structured for engagements, document version control that prevents the "final_v7_REALfinal" chaos, and integrations between your CRM, email and accounting. We support the platforms you run, including Microsoft 365, SharePoint, NetDocuments, HubSpot, Salesforce and Xero, and we secure the client data that flows through all of them. The aim is technology that quietly speeds up billable work rather than getting in its way.
Your firm's value is in its people and its client relationships, and both travel — to client sites, home offices and airport lounges. That mobility is a security exposure unless identity is properly controlled. We implement multi-factor authentication, conditional access that checks who and where a login comes from, and mobile device management so a lost laptop is a remote-wipe rather than a data breach. Because so much of your business runs through email, we also harden it against the account-takeover attacks that, in a referral business, can expose every client relationship at once.
A break-fix provider waits for something to break — but your real risk is subtler: a morning of downtime that is billable hours gone forever, or a compromised mailbox that quietly exposes your entire client base. Generic IT does not think about client confidentiality, document governance, or the cost of an hour offline for a firm that sells time. Security-first managed IT does, keeping you billing, protected and able to work from anywhere.
A consultant working from a café has their laptop stolen. On an unmanaged device, that is potentially every client document and a logged-in mailbox in a stranger's hands — a notifiable breach and a reputational disaster. On a device we manage, the laptop is encrypted, access requires multi-factor authentication, the data lives in the cloud rather than only on the machine, and we remotely wipe it within minutes of the report. The consultant logs into a replacement and keeps working that afternoon. The incident becomes a non-event because the protection was in place before it happened.
Through cloud-first Microsoft 365, secure remote access, and conditional access that lets staff work safely from any location and device. Productivity and security come from the same setup, not a trade-off between them.
With device encryption, mobile device management and cloud-stored data, a lost device can be remotely wiped and the data remains protected. Most client data lives securely in the cloud rather than only on the laptop.
Yes. We support Microsoft 365, SharePoint, NetDocuments, HubSpot and Salesforce, among others, securing access and integrating them into your workflow.
With email hardening, MFA, impersonation protection and mailbox monitoring, plus staff phishing training — because in a referral business, a compromised account damages far more than one inbox.
Yes. Cloud-based systems scale up or down easily, and a virtual CIO helps you plan capacity, security and budget ahead of growth rather than reacting to it.
Yes. We support firms from a handful of staff up to a few hundred, scaling the service and security to your size.
Imported from our Google reviews — real Melbourne businesses we look after, in their own words.
Read & review us on Google →Key IT are computer wizards who have become an important resource for the smooth running of our businesses. They are reliable, a pleasure to deal with and always willing to solve any technical emergency we may confront, whether it requires an on-site visit or via phone support. We highly value their work and recommend them unreservedly!
The team at Key IT have been extremely helpful to our organisation right from the beginning. They have left no stone unturned in their quest to fulfil all our IT needs — including reorganising our IT infrastructure, setting up our network and phone systems, and migrating us to Azure — and are always there to help us when needed. Their knowledge is second to none. Without the team our business would have been in turmoil.
I have always found the team at Key IT to be fast, knowledgeable and professional. We run a number of different businesses from the one server, and my office staff often need assistance solving varied issues. Key IT always comes to the rescue and gets us back on track in a timely fashion. I would have no hesitation recommending the team.
We couldn't be happier that Key IT's expert IT skills popped into our lives here at Premium Capital Finance. Their sheer professionalism is second to none, whether it's their accessibility over the phone or dropping into our office on site — they always do an exceptional job. Would recommend to anyone who needs a reliable, knowledgeable IT expert.
Thank you to the Key IT team. You have always been available, knowledgeable and ready to help with all our IT needs and issues — from expert advice and troubleshooting to hardware. We don't have the time or capability to do it ourselves, and are comfortable knowing you're just a phone call away. You consistently meet all our needs for timely service, quality workmanship, expert advice and competitive pricing. We highly recommend Key IT and their team.
From manufacturing and healthcare to finance, body corporate and professional services — a few of the businesses whose IT and security we run every day.
See exactly where your IT and security stand, and what to fix first. No jargon, no obligation.