Accreditations & partners — certified, audited, accountable
Key IT's certifications and partnerships — Microsoft, Cisco Meraki, HP, Essential 8, and the security tooling we trust.
Accreditations and partners
Accreditations are only worth listing if they mean something for you. Here is what Key IT is certified and partnered in, and what each one actually delivers for your business — led, deliberately, by our security credentials.
Security
ACSC Partner
a partner of the Australian Cyber Security Centre's partnership program, the national body behind the Essential Eight we align our clients to.
Essential Eight alignment
we assess and lift clients against the ACSC framework as standard, and operate to it ourselves.
In-house 24/7 SOC
security monitoring run by our own Melbourne team, not outsourced, behind every managed service.
Cyber Wardens / security community
active in Australia's small-business cybersecurity community.
Microsoft
- Microsoft New Commerce Experience (NCE) — we license, bill and support Microsoft 365 and Azure directly through Microsoft's current commerce model, on one Australian invoice.
- Microsoft certifications — team certifications across Microsoft 365, security and Azure.
Networking and infrastructure
- Cisco Meraki, HP / HPE, Aruba and UniFi — certified to design and support the network hardware we deploy.
Security tooling partners
- Datto (RMM and backup), SaaS Alerts (identity monitoring), IT Glue (documentation), and our EDR/MDR vendors — the platforms behind our SOC and managed services. See our security stack.
Community
- Banyule Business, TechSoup and local business community involvement.
What this means for you
Certifications are a proxy for one thing: that the people touching your systems know what they are doing and are accountable to a standard. Paired with our security-certified team and security approach, they are the proof behind the positioning.
Frequently asked questions
Is Key IT a Microsoft Partner?
Yes. We license Microsoft 365 and Azure through Microsoft's New Commerce Experience (NCE), and hold Microsoft certifications across the team.
What is Essential Eight alignment?
It means we assess and improve security against the ACSC Essential Eight framework as a standard part of our service, and operate to it internally.
Which hardware vendors are you certified with?
Cisco Meraki, HP/HPE, Aruba and UniFi, among others, so the network hardware we deploy is supported by certified engineers.
Why do accreditations matter when choosing an IT provider?
They demonstrate verified competence and accountability to a standard, reducing the risk of handing your systems to people who are learning on the job.
Do you use the security tools you recommend?
Yes. We operate the same enterprise tooling — RMM, identity monitoring, documentation and backup — across our managed clients and our own SOC.
What our clients say
Imported from our Google reviews — real Melbourne businesses we look after, in their own words.
Read & review us on Google →Key IT are computer wizards who have become an important resource for the smooth running of our businesses. They are reliable, a pleasure to deal with and always willing to solve any technical emergency we may confront, whether it requires an on-site visit or via phone support. We highly value their work and recommend them unreservedly!
The team at Key IT have been extremely helpful to our organisation right from the beginning. They have left no stone unturned in their quest to fulfil all our IT needs — including reorganising our IT infrastructure, setting up our network and phone systems, and migrating us to Azure — and are always there to help us when needed. Their knowledge is second to none. Without the team our business would have been in turmoil.
I have always found the team at Key IT to be fast, knowledgeable and professional. We run a number of different businesses from the one server, and my office staff often need assistance solving varied issues. Key IT always comes to the rescue and gets us back on track in a timely fashion. I would have no hesitation recommending the team.
We couldn't be happier that Key IT's expert IT skills popped into our lives here at Premium Capital Finance. Their sheer professionalism is second to none, whether it's their accessibility over the phone or dropping into our office on site — they always do an exceptional job. Would recommend to anyone who needs a reliable, knowledgeable IT expert.
Thank you to the Key IT team. You have always been available, knowledgeable and ready to help with all our IT needs and issues — from expert advice and troubleshooting to hardware. We don't have the time or capability to do it ourselves, and are comfortable knowing you're just a phone call away. You consistently meet all our needs for timely service, quality workmanship, expert advice and competitive pricing. We highly recommend Key IT and their team.
150+ Melbourne organisations, looked after every day
From manufacturing and healthcare to finance, body corporate and professional services — a few of the businesses whose IT and security we run every day.
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