Affordable IT support for Melbourne not-for-profits and charities. Microsoft non-profit licensing, donor data security, cloud productivity. Discounted rates.
Your team shouldn't have to explain their core systems to an IT provider. These are the systems we work alongside — assisting with support, integration and hosting or management — and we know our way around them.
Salesforce Nonprofit CloudSalesforce Nonprofit CloudDonor, supporter & program CRM for mid-to-large charities (formerly NPSP).
Blackbaud Raiser's EdgeBlackbaud Raiser's EdgeDonor database & fundraising CRM for larger charities and foundations.
XeroXeroAustralia's leading cloud accounting platform — invoicing, payroll and GST/BAS.
MYOBMYOBLong-established AU accounting & payroll suite (incl. AE/AO practice management).
FunraisinFunraisinAustralian-built peer-to-peer & events fundraising platform.
iMISiMISEngagement & membership management for associations, unions and member-based NFPs.Every dollar you spend on IT is a dollar that did not go to the cause — but the donor data you hold is exactly what attackers want, and the volunteers you rely on are the easiest way in. Most Melbourne not-for-profits are also missing the free and heavily-discounted Microsoft licensing they are entitled to. Key IT secures the mission-critical data, sets up the funding you are owed, and does it at not-for-profit rates — for charities, community services and NDIS providers.
Every dollar on IT is a dollar off the mission, yet NFPs hold sensitive donor and beneficiary data attackers still want.
Lean teams, volunteers and casual staff mean accounts and access multiply, and security hygiene slips.
Many NFPs leave free or heavily-discounted Microsoft non-profit licensing on the table because no one set it up.
We help you access and configure the free and discounted Microsoft 365 licensing your organisation is entitled to, so your funding goes further and your systems are still done right. See Microsoft 365 services.
Access controls, MFA, encryption and backups that protect sensitive donor, member and beneficiary data — and meet Privacy Act and, where relevant, NDIS obligations.
Simple, secure onboarding and offboarding so volunteers and casuals get exactly the access they need and lose it when they leave, closing the most common gap.
Cloud-first, right-sized managed IT at not-for-profit rates, so you get security and support without enterprise costs.
We already support Melbourne not-for-profits and understand the balance between cost and security. We stretch your budget by claiming the licensing you are owed, and we protect the data your community trusts you with.
Most not-for-profits are entitled to free and heavily-discounted technology they have never claimed. Eligible organisations can access free Microsoft 365 Business Premium for a number of users, discounted licensing beyond that, discounted Azure, and a wide range of donated and discounted software through TechSoup. We confirm your eligibility and set it up properly — because the licensing being free does not mean the configuration should be amateur. We also support the platforms NFPs run on, including Microsoft 365, SharePoint and Salesforce Nonprofit Success Pack, securing the donor and member data inside them.
Not-for-profits hold exactly what attackers want — donor financial details, member records, and often sensitive information about vulnerable beneficiaries — usually with the leanest IT budgets and the heaviest reliance on volunteers. We close that gap affordably: multi-factor authentication and access controls, encryption, tested backups, and Privacy Act-aligned handling of personal information. For NDIS and community-services providers, we align controls with the additional privacy and record-keeping obligations that come with supporting vulnerable people.
Lean teams with rotating volunteers and casual staff create "access sprawl" — accounts and permissions that pile up and are never removed, leaving open doors long after someone has left. We solve this with simple, secure onboarding and offboarding so people get exactly the access they need and lose it promptly when they go. It is one of the most common and most overlooked risks in the sector, and it is straightforward to fix once someone is paying attention to it.
A volunteer who left eight months ago still has an active account, because no one removed it. An attacker buys that volunteer's reused password from a breach and walks straight into the organisation's systems, reaching donor records. With the controls we put in place — prompt offboarding, multi-factor authentication, and monitoring for unusual logins — that dormant door is closed, the stolen password is not enough on its own, and the suspicious access is flagged and stopped. The donors' trust, which is everything to a not-for-profit, is protected.
Eligible non-profits can access free Microsoft 365 Business Premium for a number of users and heavily discounted licensing beyond that, plus discounted Azure. Many organisations qualify but have never claimed it. We confirm eligibility and set it up correctly.
By claiming the non-profit licensing you are entitled to, using cloud-first systems that avoid costly hardware, and right-sizing managed support to your actual needs at not-for-profit rates.
With multi-factor authentication, access controls, encryption and tested backups, aligned to Privacy Act obligations, so the data your supporters trust you with is protected.
With streamlined onboarding and offboarding so access is granted appropriately and removed promptly when someone leaves — preventing the access sprawl that creates risk in lean teams.
Yes. We support community-services and NDIS providers, aligning data security and record-keeping with their privacy and compliance obligations.
Yes. We support Microsoft 365 Non-Profit, Salesforce Nonprofit Success Pack and TechSoup-sourced tools, securing access and integrating them.
Imported from our Google reviews — real Melbourne businesses we look after, in their own words.
Read & review us on Google →Key IT are computer wizards who have become an important resource for the smooth running of our businesses. They are reliable, a pleasure to deal with and always willing to solve any technical emergency we may confront, whether it requires an on-site visit or via phone support. We highly value their work and recommend them unreservedly!
The team at Key IT have been extremely helpful to our organisation right from the beginning. They have left no stone unturned in their quest to fulfil all our IT needs — including reorganising our IT infrastructure, setting up our network and phone systems, and migrating us to Azure — and are always there to help us when needed. Their knowledge is second to none. Without the team our business would have been in turmoil.
I have always found the team at Key IT to be fast, knowledgeable and professional. We run a number of different businesses from the one server, and my office staff often need assistance solving varied issues. Key IT always comes to the rescue and gets us back on track in a timely fashion. I would have no hesitation recommending the team.
We couldn't be happier that Key IT's expert IT skills popped into our lives here at Premium Capital Finance. Their sheer professionalism is second to none, whether it's their accessibility over the phone or dropping into our office on site — they always do an exceptional job. Would recommend to anyone who needs a reliable, knowledgeable IT expert.
Thank you to the Key IT team. You have always been available, knowledgeable and ready to help with all our IT needs and issues — from expert advice and troubleshooting to hardware. We don't have the time or capability to do it ourselves, and are comfortable knowing you're just a phone call away. You consistently meet all our needs for timely service, quality workmanship, expert advice and competitive pricing. We highly recommend Key IT and their team.
From manufacturing and healthcare to finance, body corporate and professional services — a few of the businesses whose IT and security we run every day.
See exactly where your IT and security stand, and what to fix first. No jargon, no obligation.