Our security stack — the tools behind the promise
The security tools Key IT deploys for Melbourne clients — Datto RMM, EDR, MDR, SaaS Alerts, immutable backup, and 24/7 monitoring.
Most IT providers will not tell you what tools protect your business. We will. Transparency is itself a security signal — if a provider cannot describe their stack, ask why. Here is the layered toolset Key IT deploys for Melbourne clients, and why each piece is there.
The stack, layer by layer
Endpoint detection and response (EDR)
behavioural protection on every device, not just signature antivirus.
Managed detection and response (MDR) / SOC
our in-house Security Operations Centre monitoring around the clock.
Remote monitoring and management (RMM)
Datto, for monitoring, patching and maintenance at scale.
Identity protection
SaaS Alerts and Microsoft Entra controls, watching for account compromise.
Email security
filtering, impersonation protection and sandboxing in front of every inbox.
Backup
Datto immutable backup for Microsoft 365 and on-premise data, with tested recovery.
Vulnerability management
regular scanning and prioritised remediation.
Documentation
IT Glue, so your environment is recorded and response is fast.
Patch management
operating systems and applications kept current inside agreed windows.
Security awareness training
simulated phishing and short training to lift your team's defence.
DNS filtering
blocking known-malicious destinations before they load.
Why we do not name everything
Some specifics we keep private on purpose — telling the world exactly how a defence is configured helps attackers, not clients. We are transparent about our approach and the categories of tooling; the fine detail of certain controls stays controlled.
How we choose tools
We select for Australian data residency, fit with the Microsoft ecosystem, proven reliability, and the ability to integrate into a single managed picture. We review the stack regularly and update it as the threat landscape changes — see our security approach for the thinking behind it.
Frequently asked questions
What security tools does Key IT use?
A layered stack: EDR on every device, an in-house SOC for MDR, Datto RMM and backup, identity monitoring, email security, vulnerability scanning, documentation, patch management, awareness training and DNS filtering.
Why does it matter what tools my provider uses?
Because the tools determine what threats can be caught and how fast you recover. A provider who cannot describe their stack may not have a coherent one.
Is my data kept in Australia?
We select tools with Australian data residency where it matters and design for onshore data handling.
Why do you not list every product?
Some configuration detail is deliberately kept private, because publishing exactly how a defence works helps attackers. We are open about the approach and categories.
Do you update the stack over time?
Yes. We review it regularly and change tools as threats and technology evolve.
Is this stack included in managed services?
The core security tooling is part of our managed IT and managed cybersecurity services, scaled to your needs.
What our clients say
Imported from our Google reviews — real Melbourne businesses we look after, in their own words.
Read & review us on Google →Key IT are computer wizards who have become an important resource for the smooth running of our businesses. They are reliable, a pleasure to deal with and always willing to solve any technical emergency we may confront, whether it requires an on-site visit or via phone support. We highly value their work and recommend them unreservedly!
The team at Key IT have been extremely helpful to our organisation right from the beginning. They have left no stone unturned in their quest to fulfil all our IT needs — including reorganising our IT infrastructure, setting up our network and phone systems, and migrating us to Azure — and are always there to help us when needed. Their knowledge is second to none. Without the team our business would have been in turmoil.
I have always found the team at Key IT to be fast, knowledgeable and professional. We run a number of different businesses from the one server, and my office staff often need assistance solving varied issues. Key IT always comes to the rescue and gets us back on track in a timely fashion. I would have no hesitation recommending the team.
We couldn't be happier that Key IT's expert IT skills popped into our lives here at Premium Capital Finance. Their sheer professionalism is second to none, whether it's their accessibility over the phone or dropping into our office on site — they always do an exceptional job. Would recommend to anyone who needs a reliable, knowledgeable IT expert.
Thank you to the Key IT team. You have always been available, knowledgeable and ready to help with all our IT needs and issues — from expert advice and troubleshooting to hardware. We don't have the time or capability to do it ourselves, and are comfortable knowing you're just a phone call away. You consistently meet all our needs for timely service, quality workmanship, expert advice and competitive pricing. We highly recommend Key IT and their team.
150+ Melbourne organisations, looked after every day
From manufacturing and healthcare to finance, body corporate and professional services — a few of the businesses whose IT and security we run every day.
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