What is a VoIP Phone?

VoIP phones these day and age are the industry standard of telecommunications in Australian among most industries and services. They use your internet connection to transmit the voice traffic instead of an analogue landline.

An onsite phone system like a Panasonic or an NEC is not directly connected is most cases.
There are limitations to onsite phone systems and are usually not very scalable.
Onsite phone systems also lack the ability to have remote branch offices connected centrally.

Cloud based systems, besides being much more versatile and scalable also offer the ability to have mobile phones apps connected to your extensions, ability to have handsets in different location without an issues support your business needs.

Why should your business use a VoIP phone system?

There are multiple advantages to having your phones based in the Cloud besides keeping up with the latest technology trends…
Here are some of the advantages:

  • Cost-effective: Cloud-based phone systems are often less expensive than traditional on-premises systems. There is no need to purchase and maintain expensive hardware, and you only pay for the features you need.
  • Scalability: Cloud-based phone systems can easily scale up or down as your business needs change. This means you can add or remove phone lines, features, and users as needed without having to invest in new hardware.
  • Flexibility: Cloud-based phone systems can be accessed from anywhere with an internet connection. This means your employees can work remotely, and customers can reach you even when you’re out of the office.
  • Reliability: Cloud-based phone systems are hosted in secure Cloud platforms and are backed up by redundant systems. This means that even if there is a power outage or other issue, your phone system will still be up and running.
  • Advanced features: Cloud-based phone systems often offer advanced features such as voicemail-to-email, fax-to-email, call forwarding, and auto-attendant. These features can help improve productivity and streamline communications within your business.

Overall, a cloud-based phone system can be a cost-effective, flexible, and reliable solution for businesses of all sizes?

How do I get started?

We are partnered with SIP Connect which is a telecommunication company that specializes in Cloud based telephony however not limited to business grade NBN connections and services.
The onboarding process is split into 4 steps.

  • Evaluation: Evaluating your phone and data requirements.
  • Setup: Setting up the relevant infrastructure and systems for the new cloud-based phone system.
  • Commissioning: We then deploy the hardware and move across to the new system.
  • Training: Our most important part that makes us unique is our training offering along with ongoing support. We provider the solution turn-key so at the end we sit with the client, go through the entire solution and ensure that they are satisfied.

Reach out to us for a complimentary introduction to Cloud Telephony.

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